📜 Terms of Service
Family Tree Nursery (Pvt) Ltd
Last updated: [21/06/2025]
Welcome to Family Tree Nursery! 🌿 By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before making a purchase.
1. 🛒 Ordering & Payment
By placing an order through our website, you confirm that you are at least 18 years old or have the permission of a parent/guardian.
We accept multiple secure payment methods including PayPal, Visa, Mastercard, American Express, and others.
All prices are listed in USD and include applicable taxes unless otherwise stated.
2. 🚚 Shipping
We offer FREE shipping across the United States.
Orders are typically processed and shipped within 2–5 business days.
Delivery times may vary based on your location and weather conditions.
You will receive tracking information once your order is dispatched.
3. 🌱 Plant Health & Quality
We guarantee that all plants are shipped healthy and well-packed.
However, due to the nature of live plants, slight variations in size, color, or shape may occur.
4. 🔁 Returns & Refunds
We offer a 60-day return policy.
If your plant arrives damaged or unhealthy, please contact us within 48 hours of delivery with clear photos.
For full details, refer to our Return & Refund Policy (link it on your website).
5. ❗ Limitation of Liability
We are not liable for delays, damages, or losses caused by shipping carriers or incorrect delivery addresses.
We are also not responsible for the plant’s condition once it is in your care unless it arrived damaged.
6. 🔐 Privacy & Data Use
We collect customer information (name, address, contact details, etc.) only for the purpose of order processing and communication.
We never sell or share your personal data with third parties.
For more, see our Privacy Policy (link on website).
7. 📬 User Responsibilities
You agree to provide accurate and complete information when placing an order.
You must not use our website for any illegal or unauthorized purpose.
8. 🛠️ Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page, and continued use of our services means you agree to the revised terms.
📞 Contact Information
If you have any questions about these Terms, please contact us:
Trade Name: Family Tree Nursery (Pvt) Ltd
📞 Phone: +1 310 893 0401
📧 Email: info.familytreenuirsery@gmail.com
📍 Address: 8424 Farley St., Overland Park, KS 66212, United States
🧾 Trade Number: 004690327
🧾 Tax Number: 00289037012